Pengaruh Beban Kerja terhadap Turnover Intention dengan Stres Kerja sebagai Variabel Mediasi di PT. Elit Sejahtera Nusantara di Kabupaten Lombok Tengah
DOI:
https://doi.org/10.37481/sjr.v9i4.1746Keywords:
Workload, Work Stress, Turnover Intention, Mediation, PLS-SEMAbstract
This study aims to analyze the effect of workload on turnover intention, with job stress as a mediating variable, among employees of PT. Elit Sejahtera Nusantara in Central Lombok Regency. This research was motivated by the high workload experienced by some employees, the emergence of indications of job stress, and the tendency for turnover intention, as indicated by data on employee resignations and initial observations at the company. his study used a quantitative approach with an associative research method. The population in this study was all employees of PT. Elit Sejahtera Nusantara in Central Lombok Regency. The sampling technique used saturated sampling, so all employees were included as respondents. Data collection was conducted through questionnaires. Data analysis used the Partial Least Squares Structural Equation Modeling (PLS-SEM) method with the assistance of the SmartPLS 4 application. The results showed that workload had a positive and significant effect on turnover intention. Workload also had a positive and significant effect on job stress. Furthermore, job stress had a positive and significant effect on turnover intention. The results of the mediation test indicated that job stress significantly mediated the effect of workload on turnover intention. Furthermore, the model evaluation results showed an R-squared value of 0.416 for the work stress variable, indicating that workload explained 41.6% of the variation in work stress. Furthermore, an R squared value of 0.687 for the turnover intention variable, indicating that workload and work stress explained 68.7% of the variation in turnover intention. Based on the research results, it can be concluded that the higher the workload experienced by employees, the higher the level of work stress they experience, which in turn increases turnover intention. Therefore, companies need to manage workloads proportionally and implement work stress management strategies to reduce turnover intention and improve organizational performance sustainability.
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