Peningkatan Kinerja UKM: Peran Keunggulan Bersaing dalam Memoderasi Pengetahuan Produk dan Literasi Keuangan

Authors

  • Ika Yuliana Universitas Bumigora
  • Restu Alpiansah Universitas Bumigora
  • Arwin Yafi Rahmatullah Universitas Bumigora
  • Stevany Hanalyna Dethan Universitas Bumigora

DOI:

https://doi.org/10.37481/sjr.v8i3.1183

Keywords:

SME Performance, Competitive Advantage, Product Knowledge, Financial Literacy

Abstract

Small and Medium Enterprises (SMEs) are essential drivers of Indonesia’s economic development, particularly in the informal sector. Despite their potential, food-based SMEs in Mataram continue to face challenges in sustaining competitive performance. This study aims to examine the effect of product knowledge and financial literacy on SME performance, with a specific focus on the moderating role of competitive advantage. The study adopts a quantitative approach using the Partial Least Squares (PLS) analysis method. A purposive sampling technique was employed, involving 160 food SME owners or managers in Mataram, Lombok, who have been operating for at least six months. Measurement validity was confirmed through outer loadings and AVE values, while hypothesis testing involved direct and moderating effects. The results show that both product knowledge and financial literacy have a significant and positive influence on SME performance. Product knowledge enhances marketing confidence, while financial literacy supports efficient resource management. Furthermore, competitive advantage significantly moderates the relationship between product knowledge and performance, reinforcing its effect. However, it does not significantly moderate the relationship between financial literacy and performance, suggesting that without a well-managed strategic edge, financial literacy alone cannot optimize performance outcomes. These findings underline the importance of integrating knowledge, financial acumen, and a sustained competitive advantage to achieve superior and sustainable SME performance. This study offers valuable practical insights for SME actors to strengthen strategic capabilities and contribute to regional economic resilience.

References

Alghizzawi, M., Salloum, S. A., & Abdallah, S. (2021). The Impact of Product Knowledge on Online Purchase Intentions. Journal of Theoretical and Applied Electronic Commerce Research, 16(3), 194–210.

Arethusa, Z. C., & Indrarini, R. (2019). Hubungan antara Product Knowledge dengan Kinerja Karyawan Divisi Perkembangan KSPSS Tam Nganjuk. Jurnal Ekonomi Islam, 2(2).

Basuki, B., Andriani, D., & Sulastri, R. (2023). Competitive Advantage and Business Performance in Indonesian SMEs: The Mediating Role of Innovation Capability. Jurnal Ekonomi dan Manajemen, 24(1), 12–24.

Chen, Y., Fay, S., & Wang, Q. (2011). The Role of Marketing in Social Media: How Online Consumer Reviews Evolve. Journal of Interactive Marketing, 25(2), 85–94.

Correia, R. J., Dias, J. G., & Teixeira, M. S. (2020). Dynamic capabilities and competitive advantages as mediator variables between market orientation and business performance. Journal of Strategy and Management, 14(2), 187–206.

Desiyanti, R., & Kassim, A. A. M. (2020). Financial Literacy on Business Performance: The Moderating Effect of Religiosity Among SMEs in Sumatera, Indonesia. International Journal of Academic Research in Accounting, Finance and Management Sciences, 10(2), 15–25.

Dewangga, R. W., & Nugroho, S. P. (2024). The effect of product knowledge and market orientation on business performance in MSMEs. Jurnal Ilmiah Manajemen Kesatuan, 12(1), 10–18.

Farida, I., & Setiawan, D. (2022). Business Strategies and Competitive Advantage: The Role of Performance and Innovation. Journal of Open Innovation: Technology, Market, and Complexity, 8(3), 1–13.

Fatoki, O. (2014). The financial literacy of micro entrepreneurs in South Africa. Journal of Social Sciences, 40(2), 151–158.

Ghozali, I. (2013). Desain Penelitian Kuantitatif dan Kualitatif. Yoga Pratama.

Hair, J. F., Hult, G. T. M., Ringle, C. M., & Sarstedt, M. (2020). A Primer on Partial Least Squares Structural Equation Modeling (PLS-SEM) (3rd ed.). Sage Publications.

Hanifah, N., & Innayah, N. (2024). Strategi keunggulan bersaing dalam peningkatan kinerja UMKM: Studi empiris pada sektor makanan. Jurnal Ilmu Ekonomi dan Bisnis Islam, 6(1), 45–55.

Henseler, J., Ringle, C. M., & Sarstedt, M. (2015). A New Criterion for Assessing Discriminant Validity in Variance-Based Structural Equation Modeling. Journal of the Academy of Marketing Science, 43(1), 115–135.

Hererra, J. J. D., Warokka, A., & Aqmar, A. Z. (2023). Financial Literacy and MSME Performance: Mediation and Moderation Analysis. Journal of Sustainable Economics, 1(2), 65–76.

Iramani, N. A., Fauzi, A. A., Wulandari, D. A., & Lutfi, N. A. (2018). Financial literacy and business performances improvement of micro, small, medium-sized enterprises in East Java Province, Indonesia. International Journal of Education Economics and Development, 9(4), 303–317.

Ismail, K., Kadir, M. A. B. A., & Aris, N. A. (2019). Competitive Advantage as a Mediator Between Strategic Orientation and SME Performance. International Journal of Innovation and Business Strategy, 11(2), 30–45.

Kim, J., Kim, S., & Yang, K. (2021). Effects of Product Knowledge on Value Perception and Purchase Intention in E-commerce. Journal of Retailing and Consumer Services, 60, 102495.

Kotler, P., & Keller, K. L. (2016). Marketing management (15th ed.). Pearson Education.

Kraus, S., Palmer, C., Kailer, N., Kallinger, F. L., & Spitzer, J. (2020). Digital Entrepreneurship: A Research Agenda on New Business Models for the Twenty-First Century. International Journal of Entrepreneurial Behavior & Research, 26(2), 437–463.

Lechner, C., & Gudmundsson, S. V. (2019). Entrepreneurial Orientation, Firm Strategy and Small Firm Performance. International Small Business Journal, 37(5), 473–501.

Nkundabanyanga, S. K., Kasozi, D., Nalukenge, I., & Tauringana, V. (2014). Lending terms, financial literacy and formal credit accessibility. International Journal of Social Economics, 41(5), 342–361.

Potrich, A. C. G., Vieira, K. M., & Mendes-Da-Silva, W. (2020). Development of a Financial Literacy Model for Entrepreneurs. RAUSP Management Journal, 55(4), 479–495.

Pratomo, D., & Fauzan, R. (2021). Penggunaan Metode PLS-SEM dalam Penelitian Manajemen: Pendekatan dan Contoh Aplikasi. Jurnal Riset Ekonomi dan Bisnis, 14(2), 121–130.

Purba, R. A., & Muda, I. (2022). Analisis Model Pengukuran PLS-SEM pada Penelitian Kinerja UKM. Jurnal Ilmu dan Riset Manajemen, 11(4), 25–38.

Rahmatullah, A. Y., Sutiono, H. T., & Kusmantini, T. (2024). Green Marketing Strategy, Green Supply Chain Management, on Business Performance: Green Innovation as Mediation. Jurnal Riset Bisnis dan Manajemen, 17(2), 45–56.

Remund, D. L. (2010). Financial Literacy Explicated: The Case for a Clearer Definition in an Increasingly Complex Economy. The Journal of Consumer Affairs, 44(2), 276–295.

Riyadi, M. P., & Hadyarti, V. (2024). The effect of financial knowledge, financial literacy, and financial capability on MSME performance. Jurnal Ilmiah Manajemen Kesatuan, 12(2), 123–134.

Saputra, D. Y., & Astuti, D. (2020). Evaluasi Validitas dan Reliabilitas Instrumen Kuesioner Penelitian Manajemen. Jurnal Penelitian Ekonomi dan Bisnis, 8(1), 45–53.

Sari, D. N., Aprilianto, T., & Pramesti, L. A. (2021). Enhancing SMEs’ Competitive Advantage Through Human Capital and Technology Capability. Jurnal Ilmu Manajemen, 9(1), 75–85.

Sarstedt, M., Hair, J. F., Cheah, J. H., Becker, J. M., & Ringle, C. M. (2019). How to Specify, Estimate, and Validate Higher-Order Constructs in PLS-SEM. Australasian Marketing Journal, 27(3), 197–211.

Siagian, H., Putera, G., & Burlakovs, J. (2020). The Effect of Product Knowledge on Salesperson Performance with the Moderating Role of Attitude. SHS Web of Conferences, 76, 01011.

Supriyadi, E., Firdaus, M., & Sutrisno, T. (2021). The Role of Product Knowledge and Marketing Capability on SMEs’ Business Growth. Jurnal Manajemen dan Kewirausahaan, 23(2), 115–124.

Widayanti, M., Sari, A. D. P., & Ardiansyah, R. (2022). The Effect of Financial Literacy and Entrepreneurial Behavior on SME Performance. Jurnal Riset Ekonomi dan Bisnis, 15(1), 1–10.

Wulandari, S., & Adiningsih, H. (2021). Pengaruh Penggunaan Skala Likert dalam Validasi Instrumen Survei Bisnis. Jurnal Metodologi Riset Bisnis, 5(2), 89–95.

Yazdanfar, D., & Öhman, P. (2020). The Impact of Financial Literacy on the Performance of SMEs in Sweden. Journal of Small Business Management, 58(4), 611–627.

Yuliana, I., Alpiansah, R., & Pratama, A. A. (2024). Culinary SME Performance: Marketing Capability, Entrepreneurial Orientation, Competitive Advantage and Product Innovation. Jurnal Ilmiah Edunomika, 8(1), 30–40.

Yuliana, I., Faerrosa, L., Maulani, M. R., Talidobel, S., Chothibul, M., & Assa’ady, U. (2023). Optimalisasi Kinerja Dimoderasi Strategi Green Marketing pada UKM. Jurnal Komunikasi dan Kebudayaan, 2, 121–129.

Yulianto, A., & Permatasari, L. (2019). Penerapan SmartPLS dalam Analisis Model Pengaruh Langsung dan Moderasi. Jurnal Statistika dan Aplikasinya, 7(3), 137–148.

Yusepa, W., Kamilawati, A., Agesti, P. T., Sanjaya, V. F., & Raden, U. (2024). Peran Competitive Advantage dalam Menarik Konsumen di Pasar Lokal. Jurnal Manajemen Bisnis Syariah, 1(1), 1–12.

Yusepa, W., Kamilawati, A., Agesti, P. T., Sanjaya, V. F., & Raden, U. (2024). Peran competitive advantage dalam menarik konsumen di pasar lokal: Studi pada Topshop Bandar Lampung. Jurnal Manajemen Bisnis Syariah, 1(1), 22–30.

Downloads

Published

2025-07-01

How to Cite

Yuliana, I., Alpiansah, R., Rahmatullah, A. Y., & Dethan, S. H. (2025). Peningkatan Kinerja UKM: Peran Keunggulan Bersaing dalam Memoderasi Pengetahuan Produk dan Literasi Keuangan. SCIENTIFIC JOURNAL OF REFLECTION : Economic, Accounting, Management and Business, 8(3), 994-1005. https://doi.org/10.37481/sjr.v8i3.1183

Most read articles by the same author(s)