SURTI, I. .; ANGGRAENI, F. N. PENGARUH KUALITAS PELAYANAN TERHADAP KEPUASAN KONSUMEN. SCIENTIFIC JOURNAL OF REFLECTION : Economic, Accounting, Management and Business, [S. l.], v. 3, n. 3, p. 261-270, 2020. DOI: 10.37481/sjr.v3i3.221. Disponível em: https://www.ojspustek.org/index.php/SJR/article/view/221. Acesso em: 7 oct. 2026.