CHOIRULLOH, A.; WARUWU, A. M.; PRASTOWO, B.; TELAUMBANUA, P.; YULIANTO, Y. Pengaruh Customer Relationship Management (CRM) dan Promosi terhadap Loyalitas Pelanggan XL Axiata. SCIENTIFIC JOURNAL OF REFLECTION : Economic, Accounting, Management and Business, [S. l.], v. 8, n. 1, p. 111-118, 2025. DOI: 10.37481/sjr.v8i1.1017. Disponível em: https://www.ojspustek.org/index.php/SJR/article/view/1017. Acesso em: 7 oct. 2026.