Choirulloh, A., Waruwu, A. M., Prastowo, B., Telaumbanua, P., & Yulianto, Y. (2025). Pengaruh Customer Relationship Management (CRM) dan Promosi terhadap Loyalitas Pelanggan XL Axiata. SCIENTIFIC JOURNAL OF REFLECTION : Economic, Accounting, Management and Business, 8(1), 111-118. https://doi.org/10.37481/sjr.v8i1.1017